In short, we founded Dimebox to fix complex payments problems. Through years of experience in the fintech industry we gained intimate knowledge of its opportunities and pain points, and realized that current payment services are under-utilizing modern technological advancements, causing them to lag behind in developments such as automation and optimization of conversion, customer loyalty and marketing potential. While fintech is rapidly expanding, most payment processors still rely on outdated core technology to guide transactions from A to B without supporting the value added services that today’s merchants are demanding. Dimebox set out to create a payment platform that adds value to every transaction, and to give our clients the tools to not only process any type of payment, but improve their business using every transaction as a stepping stone. Our full-stack white label platform, based on one single API, contains everything needed to solidify a strong global position.
We chose not to accept reliance on legacy solutions, so we built our own technology straight from the core of payments, with a team that exemplifies efficiency and creativity. This Dimebox vision is reflected in everything we do. We prefer collaborating on an even level instead of in a strict hierarchy. Doing great work should also be exciting and fun, so we value an open and fluid workplace. How our team members function in this environment is just as important as their individual skill set. By putting the needs of our clients first, starting from the beginning and developing our own technology, we avoided layering solutions on top of suboptimal legacy systems, so every next step our platform takes is made on a rock solid base. That’s what it takes to turn the payment landscape upside down. By first taking a couple of steps back, we re-engineered the parts of payments that nobody has touched in years, pushing ourselves and our product to the limit of what is currently possible.
Dimebox was founded in 2014 by industry experts from Adyen, Paysafe and Ingenico after Hans van Leeuwen and Jan Joost Kalff sat together to discuss the legacy problems in online payments. When Raymundo Leefmans left Adyen at that time, he strengthened the company with his expert knowledge and unique view on payments. After leaving his function as Head of Acquiring at Adyen, Raymundo saw an opportunity for Dimebox to become more than just a PSP: to take on a position that no other company filled in the market, offering white-label software that takes care of the entire technical side while enabling clients to start taking on parts of the payment process that they previously had to leave to third parties.
With Raymundo’s new vision in place, Dimebox started building. Soon, the first releases were rolling out, and we could start bringing the Dimebox solutions to the people who needed them. The combined experience and unique business insight of the founders quickly solidified Dimebox as a fast growing, buzzing start-up on the international stage.